Latitude Complaint Center

We are committed resolving your concerns promptly and effectively.

Raise complaint now

We Understand and Are Here to Help

We recognize that things can go wrong and understand how frustrating that can be. At Latitude Complaint center, our process of handling complaint is as follow:

latitude complaint issue

Step 1 – Submission

Fill out our online complaint form with detailed information about your issue.

Step 2 – Acknowledgement

We will confirm receipt of complaint within 24 hours.

Step 3 – Investigation

We will investigate and may contact you for more information.

Step 4 – Resolution

We will provide a resolution within 7 business days and seek your feedback.

Complaint Form

Tell us the issues

Your complaint will directly go to our CEO, Ms. Echo Chang to handle.


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